For all those other things such as being able to pay in a cheque, pay in cash and withdrawing cash, this is how we can help.
You can now pay in a cheque anytime, any place using your compatible phone.
Cheques that are paid in before 10pm on a working day using the app will be available by 11:59pm the next working day, providing it's not been returned unpaid.
You can pay in up to £2000 a day in cheques using the App, with each individual cheque limited to £2000.
All you need to do to pay in a cheque is tap the more options menu (tap the three dots) on the account you'd like to pay your cheque into, then select 'Pay in a cheque' from the menu.
Once you have done this then enter the amount that is on the cheque, scan the front and back of it and submit this to us. It’s easy as that and you don’t need to post them in anymore or go to a branch or the post office.
If you have any questions about paying in a cheque in the app, see our FAQs for more information.
You can use your own envelope or chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.
first direct, PO Box 1538, Northampton, NN1 9HY.
You can use your own envelope or chat with us in our App - go to 'Help' and select 'Chat now'. Or in Online Banking, select 'Message us'.
Don’t forget to also include a paying-in slip or to write your account details on the back so we know where to pay the money.
We don't have branches - but our friends over at HSBC do. So if you need to pay in cheques, you can drop into your local branch. You can pay in at the counter or you can use the cheque deposit machine by inputting your sort code and account number onto the keypad.
You can pay in cheques using a pre-printed first direct credit slip from your paying-in book. You'll also need an HSBC Post Office® cheque deposit envelope, which you'll find on the Post Office® counter (don’t put cash in these envelopes). Cheques paid into the Post Office® may take a little longer to clear, compared to paying in on our Mobile App or at an HSBC branch.
To find your nearest Post Office® or check opening times: